FREQUENTLY ASKED QUESTIONS

You book a football experience through our platform. A local host will guide you through the day, offering insider knowledge, pre-match activities, and ensuring you enjoy the match like a local.

What is included in an experience?
Each experience varies, but typically includes:

  • A match ticket (when applicable)
  • Pre-match activities with fans (e.g., food, drinks, chants)
  • Guidance and stories from a passionate local host
  • Optional extras like stadium tours or sightseeing

Yes. We carefully select our hosts and review experiences regularly. We prioritize your safety and enjoyment.

Your host will typically reach out via email or WhatsApp 2-3 days before the experience to confirm the final details, including the schedule and meeting point.

If you haven’t heard from your host by then, feel free to contact us at info@homefans.net.

The meeting point varies depending on the experience. This will be confirmed in your booking details and by your host before the day. It’s usually a convenient location near the stadium or a popular pre-match venue like a local bar, restaurant, or landmark.

Homefans is a platform that connects sports fans with local hosts to offer unique matchday experiences, stadium tours, and sports-themed activities in cities around the world. We go beyond just tickets – our experiences give you access to the heart of local sports culture.

Simply select your preferred experience on our website, choose the date, and complete the booking online. You’ll receive confirmation and details about your host and the schedule.

No. After booking, you’ll receive a digital confirmation with all the details. Your host will handle everything on the day.

Seating is arranged by our trusted local hosts. We aim to provide the best possible view while ensuring an authentic fan experience.

If the match is moved to a new date, your booking is automatically valid for the new date. If you can’t attend, we’ll work with you to find a suitable alternative.

You’ll receive an email confirmation immediately after booking. This includes your experience details, host information, and what to expect.