Do I have to pay the full amount when I book?
You can do it if you wish.
You can also secure your spot with a deposit, and then pay the balance in up to two instalments no later than 60 days before you travel. In this way you can organise yourself and plan ahead with time!
What does an UA trip include?
An Ultimate Argentina trip on the Homefans marketplace is a carefully hand-picked experience curated by Homefans and the local hosts in the destination to offer a unique sports experience through local eyes.
It usually includes the following:
- 3 Matchday Experiences (ticket included)
- Twin room accommodation in a 3* hotel
- Trip Manager
- Local Host per game
- Airport Transfers
- Pre-Match Experience with local fans
- Pre-arranged activities
You have the option to book extra activities during your stay to make the most out of your trip. You can look up here or get in touch with us.
Will we have a trip manager for the duration of the trip?
For the duration of your stay in Buenos Aires you will have a dedicated trip manager with you in representation of Homefans. He or she will be your first point of contact before the trip takes place and throughout your stay.
The trip manager will be on hand at a whatsapp message or a call throughout your stay to help you arrange any extra activities you’d like to book, and also to help you arrange airport transfers when the time comes.
How many people will be on the tour?
The maximum number of people allowed on the trip is stated above.
However, this number may not always be met and it may even be possible that your party is on the tour on your own.
Higher numbers make for a more sociable experience, lower numbers make for more personalised attention from your host. Look at it as a win/win!
Can I change the included matches?
The included matches are final in order to keep the group together – they have been handpicked by Homefans and the local hosts to ensure the best experience. However, there are extra matches that could be added throughout your stay – we will be in touch to let you know about the best deals!
Where in the stadium will we be sitting?
If we know where you will be sitting, we always mention this is in the inclusions section for each club and host.
Unfortunately, we are not always able to tell you that at the time of booking. However, our trip manager and the local hosts work tirelessly to make sure you get the best seats.
We always aim for the long side of the home supporters section.
Can I extend my stay / upgrade my hotel?
Yes, you can extend your stay by clicking on the EXTRAS section at checkout, choosing the number of extra nights you wish to extend your stay.
The Ultimate Argentina and Superclásico trips have a 3* hotel as a standard. For a hotel upgrade, please get in touch with Homefans and we will assist you in this matter at an extra cost.
Will I have to share a room?
In order to keep competitive prices, the trips on the Homefans marketplace always offer prices based on 2 people sharing.
If you wish to stay on your own in a single room, you may pay a supplement for a guaranteed single room. This can be found on the extras section at checkout and you can add it to the booking. You can also get in touch with us to arrange this.
What happens if I cannot travel?
If you foresee that you cannot longer attend this trip, we appreciate if you let us know with time in advance.
According to our Terms & Conditions , if you tell us 45 days before the trip starts, we can keep your deposit and transfer it to another future trip or use it as credit. The deposit payment is non-refundable and non-transferrable.
Why are there local hosts on the trips?
Homefans was created to address a pain point we experienced quite often. You travel abroad to watch a sporting event, yet once you arrive, you still feel like an outsider, with a lack of knowledge around the destination and the event.
The local hosts on the Homefans marketplace address this issue by becoming the local link to your trip. They enhance the experience completely, and create that necessary human connection – and will surely become friends in the future!